Terms, Refund & Replacement Policy
Please read our terms carefully before placing an order with Apex Follow. By placing an order, you agree to the following terms and conditions.
No Password Required!
Apex Follow never asks for your social media account password.
Customers only need to provide the correct public link for the profile, page, post, reel, video, pin, or content where the service is required.
Customer Responsibility!
The customer is responsible for providing correct order details.
Before placing an order, please make sure:
The link is correct.
The account or post is public.
The content is not deleted during processing.
The username is not changed during delivery.
The same order is not placed with multiple providers at the same time.
The platform, service, and quantity are clearly confirmed before payment.
If the customer provides incorrect details, Apex Follow may not be responsible for delivery issues.
Delivery Time!
Delivery time depends on the platform, service type, quantity, and current availability.
Some orders may complete quickly, while others may take more time. Larger orders may be delivered gradually.
Estimated delivery time is not a guaranteed exact time. Delays can happen due to platform updates, technical issues, or high order volume.
Refund Policy!
Refunds may be provided only in the following cases:
The order has not started yet.
The service is unavailable after payment.
Apex Follow is unable to process the order due to an issue from our side.
Refunds may not be available in the following cases:
The customer provided the wrong link.
The account was private during delivery.
The customer changed the username.
The customer deleted the post, video, reel, page, or content.
The order was already started or completed.
The customer placed the same order with another provider.
The customer changed their mind after the order started.
Replacement Policy!
Replacement may be available for selected services only.
Replacement depends on:
Service type
Platform
Drop amount
Time period
Original order details
Current service availability
Replacement is not guaranteed for every order. Please confirm replacement availability before placing an order.
General Terms!
Apex Follow provides social media growth and engagement services for different platforms.
Service availability, delivery time, pricing, and results may vary depending on platform updates, service type, order quantity, and other technical factors.
We reserve the right to accept, reject, delay, or cancel any order depending on availability and service conditions.
Drop Policy!
Some services may experience drops due to platform activity, account quality, algorithm updates, or other factors outside our control.
If replacement is included in your package, we will review the issue and provide support according to the package terms.
If replacement is not included, Apex Follow may not be responsible for drops after delivery.
Platform Rules!
Customers are responsible for understanding the rules and policies of the platforms they use.
Apex Follow is not responsible for any action taken by social media platforms, including reach reduction, content removal, account review, suspension, or restriction.
No Guarantee of Sales or Revenue!
Apex Follow provides visibility and engagement services only.
We do not guarantee:
Sales
Revenue
Leads
Customers
Viral results
Brand deals
Business growth
Permanent engagement
Algorithm ranking
Results may vary from customer to customer.
Agreement!
By placing an order with Apex Follow, you confirm that you have read, understood, and agreed to these terms, refund rules, and replacement conditions.
Payment Terms!
Payment must be confirmed before order processing starts.
Once the order starts, it may not be possible to cancel, reverse, or refund the order.
Please confirm all details before making payment.
Order Changes!
Order changes may only be possible before processing starts.
Once the order has started, we may not be able to change the link, service, quantity, platform, or delivery target.
Support!
For any issue, customers should contact Apex Follow with:
Order date
Platform
Service type
Quantity
Link
Payment proof
Issue details
Our team will review the issue and respond as soon as possible.
ApexFollow
API-secured social infrastructure for high-growth brands.
© 2026 ApexFollow-Enterprise-grade social infrastructure.
SECURED GROWTH PROTOCOLS
